1.1. This privacy policy (“Privacy Policy”) for Viaana Autotech ("Huvi Cars" or "we" or "us" or "our") doing business as https://www.HuviCars.com/ and its mobile applications (“Website”), describes how and why we might collect, store, use, and/or share your information when you use our products and/or services ("Services"), such as when you:
a. Visit the Website at https://www.HuviCars.com/ and its mobile applications that links to this Privacy Policy;
b. Use the Services provided on the Website;
c. Engage with us in other related ways, including any sales, marketing, or events.
1.2. This Privacy Policy forms part and parcel of the Huvi Cars Terms of Service ("Terms"). Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms. You (as defined hereinafter) are requested to read this Privacy Policy in conjunction with the Terms of the Website.
1.3. The Huvi Cars firmly believes in the highest standards of integrity in relation to the personal information including the sensitive personal information or data provided by its users (“you” or “your” or “user” or “member”) at the time of interaction with the Website, and otherwise.
1.4. Any questions or concerns?
a. Reading this Privacy Policy will help you understand your privacy rights and choices.
b. If you do not agree with this Privacy Policy, and Terms of the Website, you must not access the Website or use the Services.
c. If you have any questions or concerns, please contact us at huvicars@gmail.com.
2.1. This Privacy Policy helps you in understanding:
a. The type of information which you share with us or which we collect during your usage of our Website or availing any Services from our Website.
b. The purpose of collection, storage, processing and transferring of your Information by us.
c. Security measures implemented by us to protect your information as mandated by law.
d. Disclosure, sharing and transfer of your personal information by us and purpose of such disclosure, sharing or transfer.
2.2. Please read the Privacy Policy in full.
3.1. This Privacy Policy describes the information, as part of the normal operation of our Services, we collect from you and what may happen to that information. Although this Privacy Policy may seem long, we have prepared a detailed Privacy Policy because we believe you should know as much as possible about Huvi Cars’s practices so that you can make informed decisions.
3.2. Privacy of your personal information is very important to us.
3.3. We do not disclose your personal information to third parties for their marketing purposes without your explicit consent.
3.4. By visiting the Website and/or using the Services provided by the Website, you expressly consent to:
e. be bound by the terms and conditions of this Privacy Policy and Terms of the Website; and
f. our use and disclosure of your personal information and non-personal information in accordance with this Privacy Policy.
4.1. At Huvi Cars, we are very proud of our promise to protect your privacy and the personal information you share on the Website. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to your friends and family.
5.1. Huvi Cars promises that we will not disclose your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Website and visitors, such as number of visitors, number and type of goods and services purchased. Your trust and confidence are our highest priority.
6.1. We collect your information during your usage of the Website or when you avail any of our Services available on or through the Website, either as a registered user or otherwise when you visit any of our other website pages or mobile applications.
6.2. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. The information collected may consist of:
6.3. Your Personal Information:
a. Your full name, age, address, email id, phone number, date of birth, gender, financial information, any other sensitive personal data or information.
b. We collect your personal information when you create an account at our Website, use our Services, or fill out a form or respond to a survey.
6.4. Your Non-Personal information:
a. Vehicle Information - Vehicle Registration Details, Vehicle Manufacturer, Vehicle Model, Vehicle Color, Vehicle Transmission, Vehicle Engine Size, Vehicle Sample Image, Vehicle Insurance, Odometer reading of the vehicle, Number of previous owners, Physical condition of vehicle and accident history, Financing of vehicle including any Linked Loan and/or other Lien, Details of involvement of vehicle in court / investigation proceedings and any and all other information in respect of the identity and the condition of the vehicle.
b. Usage - How you use our Website, such as the types of content that you view or engage with, the features you use, your searches & results, your browsing information, the actions you take and the time, frequency and duration of your activities.
c. Device Information - The information about the computer, mobile phone, laptop, tablet, or any other internet-enabled electronic device (”Device”) you use to access the Website. This may include real-time information about your device's geographic location as permitted by you, an internet connection, your IP address, operating systems, websites, browsing information, Device type, Device ID, network information, metadata, and other information associated with other files stored on your device, the most recent URL visited, and your website search history.
d. Preference - Your preferences and setting such as geographical location, time zone and language.
e. Information from Third Parties - We may collect, process and store your username associated with any social media account (such as your Facebook and Google account) that you use to sign into the Website or connect with or use with the Services. When you sign in to your account with your social media account information, or otherwise connect to your social media account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider's privacy policy and help center for more information about how they share information when you choose to connect your account.
f. We may also obtain information about you from third parties such as partners, marketers, third-party websites and researchers and combine that information with information which we collect from or about you.
g. We may use third-party service providers to serve ads on Huvi Cars behalf, and across the internet and sometimes on the Website. They may collect information about your visits to the Website, and your interaction with the Services on the Website.
h. Cookies and other Electronic Tools - We may use cookies, pixel tags, web beacons, mobile device IDs and similar files or technologies to collect and store information in respect to your use of the Website. You can erase or choose to disable/block these cookies through your Device/browser settings. You can configure your browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website and this may interfere with certain functionality of the Website.
6.5. It's important to note that we only collect personal information about you that we think is necessary to provide Services. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To get the most out of our website, you'll need to sign up using our online registration form. You may need to give us your name, address, and other personal information as indicated on the forms all over the website. Where possible, we indicate which fields are required and which are optional. You can always choose not to provide information by not using a particular Service or feature on the Website.
6.6. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
6.7. Huvi Cars serves all its advertisements using third party ad serving platforms. You may opt-out of the advertising-related data collection here (click "Opt Out Browser Check" and select any or all as per your choice). In some cases, we use our in-house ad serving technology to serve ads to you.
6.8. If you choose to buy or sell vehicles using the Website, then we collect information about your buying and selling behavior. We also collect other users' comments about you in our feedback area. If you choose to post messages on our forum or leave feedback for other users, we will collect that information. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
7.1. Huvi Cars collects your Information solely for the purpose of providing you the Services that is connected with the function or current and past activities on the Website which includes but not limited to the following (“Purpose”):
a. to inform you about the various Services available on our website and to provide you with customer service;
b. to address your queries and resolve your concerns pertaining to any product or Service that you were looking for;
c. to send you survey and marketing communications or facilitate various programmes and initiatives launched either by us or third parties which we believe may be of interest to you;
d. to facilitate your usage of the Website (including what features you like, how you use them) and improve our Services, or any other content on the Website (such as by personalizing content to your interests), process and complete your transactions, and make special offers;
e. to share, in the course of pursuing and enquiring for new vehicle and pre-owned vehicle(s) classified listings with prospective buyers/sellers (including dealers involved in buying and selling) as the case may be;
f. to help promote safe dealings with us;
g. to review Website performance, diagnose technical problems and do data analysis to make your experience better;
h. to protect the integrity of our Website;
i. to inform you about change in any terms and conditions of this Privacy Policy and/or Terms of our Website;
j. to implement information security practices, to determine any security breaches, contaminant or computer virus, to investigate/prevent/take action against illegal activities and suspected fraud;
k. to keep you informed about news, events and ideas regarding your preferences and help you to improve your knowledge and skills about the preferred content;
l. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
m. to allow you to participate in interactive features offered through our Website;
n. to contact you about our own and third-party products and services that may be of interest to you. If you do not want us to use your Information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account Profile;
o. to produce and share aggregate insights and statistics that do not identify you;
p. to enable us, independently or in association with third parties, to show you tailored ads that are relevant to you;
q. to enable us to display advertisements to our advertisers' and service providers' target audiences. Even though we don't share your personal information for these reasons without your permission, if you click on an ad or interact with it in some other way, the advertiser may assume that you meet the criteria it is looking for.
r. to help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps and services;
s. In any other way, we may describe at the time of collecting the information;
t. for any other purpose with your consent.
7.2. If you choose to list a vehicle for sale on the Website we use your address and billing information to bill you, to contact you, to let interested buyers contact you and to provide associated support.
7.3. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
7.4. You agree that we may use your personal information to improve our marketing and promotional efforts, to analyze Website usage, improve the Website's content and Service offerings, and customize the Website's content, layout, and Services. These uses improve the Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Website.
7.5. By using Huvi Cars and filling any form on our Website, you authorize us and both our current and future associate partners (including but not limited to financial partners and several automotive partners) to communicate with you via SMS, Email, Phone or any other means to offer you their and our Services, imparting product knowledge, offering promotional offers listed on the webWebsite & offers offered by the associated third parties, regardless of your and your phone number’s DNC or DND status.
8.1. Any Service provided through our Website may be provided either by Huvi Cars or its vendors, dealers, OEMs, channel partners, and other third parties (“Other Entities”) that are associated with Huvi Cars to render Services through the Website or otherwise. You acknowledge and agree that Huvi Cars may share, disclose, transfer, or part with your Information to Other Entities depending on the type of Service you are looking for or for one or more of the permissible purposes. Huvi Cars may also share your personal or non-personal information if it is necessary to do so in order to provide you with the Service, and you give Huvi Cars your unconditional consent to do so.
8.2. Huvi Cars may share statistical data and/or other non-personal Information or details to facilitate various programs or initiatives launched by Huvi Cars, third party service providers, partners or financial institutions, from time to time.
8.3. Advertisements
a. When you enter information on any form of an advertiser, the information is simultaneously collected by Huvi Cars and the advertiser (including dealers, vehicle manufacturers, and financial institutions). The information is used by Huvi Cars in accordance with this Privacy Policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information;
b. Huvi Cars may also aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.
8.4. Classifieds Listings
a. When a user lists a classifieds advertisement, and the advertisement receives an expression of interest by the interested user, the interested user will be provided the contact information of the user listing the advertisement as provided in that user's registration form;
b. When a user expresses an interest in a classifieds advertisement, the user who has listed the advertisement will be provided the contact information of the interested user as provided in the interested user's registration form;
c. When a user expresses interest in a new vehicle offered for sale by a dealer, manufacturer or other party, the dealer, manufacturer or other party will be provided with the user’s contact information as provided in the registration form.
8.5. We may use other third parties, such as a credit or debit card processing company, payment gateway, prepaid cards, etc., to enable you to make payments for buying products or availing Services on the Website. When you sign up for these Services, you may have the ability to save your card details for future reference and faster future payments. In such a case, we may share your relevant information as necessary for the third parties to provide such Services, including your name, residence, and email address. The processing of payments or authorizations is solely in accordance with these third parties' policies, and terms and conditions, and we are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.
8.6. We may process your Information outside of India and rely on legally provided mechanisms to lawfully transfer your information across borders.
8.7. In addition to this, Huvi Cars reserve the right to share your Information with any government agency or other authorized law enforcement agencies mandated under law to obtain your information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offenses.
8.8. We may share your Information in any other circumstances where we have your consent.
8.9. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
9.1. You agree, undertake and confirm that while providing your information on the Website you will not host, display, upload, modify, publish, transmit, update or share any information that:
a. belongs to another person and to which you do not have any right to;
b. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another privacy hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
c. harm minor in any way;
d. infringes any patent, trademark, copyright or other proprietary rights;
e. violates any law for the time being in force;
f. deceives or misleads the Website and or existing and new users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
g. impersonate any other person;
h. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or
i. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.
10.1. In order to facilitate interaction among all Huvi Cars Website users, our Website allows you to access other users' contact information. Further, as a seller you will be sent via email the personal details like name and number of the buyer(s), and as a buyer you will be sent via email the personal details like name, number and other information of the seller(s). By entering into our Privacy Policy, you agree that, with respect to other user's personally identifiable information that you obtain through the Website or through a Huvi Cars related communication or Huvi Cars facilitated transaction, Huvi Cars hereby grants to you a license to use such information only for:
a. Huvi Cars related communications that are not unsolicited commercial messages;
b. using co-branded services offered through Huvi Cars; and
c. any other purpose that such user expressly opts into after adequate disclosure of the purpose(s). In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them.
10.2. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure.
10.3. Huvi Cars and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Huvi Cars user, and even a user who has purchased a vehicle from you, to your mailing list (email or physical mail) without their express consent after adequate disclosure.
11.1. To protect your privacy and security, we may verify your identity before granting access or making changes to your personally identifying information. If you have registered your Profile on Huvi Cars, your Huvi Cars username and password are required in order to access your Profile information.
12.1. We may contact you through email, mobile phone, notices posted on our Website and other ways including but not limited to text messages and push notifications.
12.2. We may send you messages or emails about the availability of our Services, notifications, promotional messages, security, or other service-related issues. You may change your communication preferences at any time.
13.1. We use several processes to safeguard your information, to maintain our data security and to prevent any unauthorized access to your information. For this, we have deployed different physical, electronic and business processes. The safeguards we use are tailored towards the type and sensitivity of the information that we collect, process and transmit, as well as the present technological knowledge and progress.
13.2. We have deployed several generally accepted industry standards, such as firewalls, encryption, software development processes, traffic monitors, automated tools, and others to protect any information residing with us or being transmitted to us.
13.3. Any third party service providers we use for processing payments are validated as compliant with the payment card industry standard (PCI compliant service providers).
13.4. Whilst utilizing and continually updating our security measures and processes, we do not assume any liability or responsibility for disclosure of your information due to any reason, such as unauthorized third-party access, transmission errors or others.
13.5. You should not share your Huvi Cars access details or credentials with any other party. If we receive instructions using your credentials, we will consider that you have authorized the instructions.
14.1. By using the Website, you consent to the collection and use of the information you disclose on the Website by Huvi Cars.
14.2. We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology.
14.3. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. Please check this page periodically for changes.
14.4. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Website following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
14.5. You may also note that you may at any time, in writing to us, withdraw your consent to use your information in which case Huvi Cars will desist from using it anymore. However, please note that Huvi Cars reserves the right to discontinue all Services in the event you withdraw your consent.
15.1. Change or Correct - We take all endeavors to update our records with latest information as provided by you, however if you see any discrepancy in your personal information, you may edit some of your personal information or contact us through our Data Protection Officer / Grievance Officer to have your Information updated with us.
15.2. Object to, or Limit or Restrict, Use - You can ask us to stop using or to limit our use (in partial or full) your personal information (past, existing or future).
15.3. Deletion - You can ask us to erase or delete (in partial or full) your Personal information (past, existing or future).
15.4. Right to Access - You can ask us for a copy of Your personal information.
15.5. Account Closure - If you choose to close your account, we will delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. We will retain your personal information after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Website Terms, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
15.6. Opt-out or Withdraw Consent - You can withdraw consent that you have provided to us at any time by going to your Profile settings if you have an account with us, or by sending us an email at huvicars@gmail.com. We will only collect and process personal information about you if we have a legal justification to do so. Legal justification includes consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you, e.g., to deliver Services you have requested, and “legitimate interests”. Where we rely on your consent to process personal information, you have the right to withdraw or decline your consent at any time, and where we rely on legitimate interests, you have the right to object.
15.7. You may also contact us using the contact information below, and we will consider your request in accordance with applicable laws.
16.1. EU General Data Protection Regulation (GDPR) has provided the below rights to the EU residents:
a. Right to information - including contact details to the DPO, the purposes for processing Personal Information and the rights of the individual.
b. Right to access the Personal Information that is processed.
c. Right to erasure / forget.
d. Right to rectification.
e. Right to restriction of processing.
f. Right to data portability of the Personal Information supplied to Us by the EU resident.
g. Right to object (opt-out) to processing (unless otherwise We have compelling legitimate grounds).
16.2. EU residents can exercise these rights by raising a request directly at huvicars@gmail.com with specific requirements.
17.1. For any queries, complaints or inquiries about the way we use or process the information provided by you or about our Privacy Policy, you may email or write to us at the following address:
Mr. Hundraj Haryani.
Email: huvicars@gmail.com
Huvi Cars, c/o Viaana Autotech,
#1, Laxmi Niwas, Near Railway Booking Office, Near Bus Depot, Chendni, Thane East, District Thane, Maharashtra - 400603.